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Customized customer service - Our representatives assist with queries and problem resolution. All our outsource services are tailored to individual customer needs.
Live Help – Our representatives assist browsers with their queries, comparing items, problem solving, filling out forms etc… This is provided via instant messaging which does not require any software installation.
E-mail support – Responding to each individual e-mail can be overwhelming. Our highly trained agents assist by replying promptly. The option to speak directly to an agent can also be included in e-mails.
- Increased sales
- Increased customer loyalty
- Reduced operation cost
- Flexible pricing that offers great value
- Personalized service
- Access to services previously only available to large businesses
- Access to knowledgeable and highly skilled employees
- Differentiate yourself from the competition
- Pay per response option
- 24 hours support
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Live help & email
Customers select a link which can be embedded in your website, email or banner ads. This gives browsers the option to communicate directly with agents via text, voice or both. A transcript is kept of each contact.
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